Incidents | Nodecraft Incidents reported on status page for Nodecraft https://status.nodecraft.com/ https://d1lppblt9t2x15.cloudfront.net/logos/7aa83f2d493d89d6af3d840249f8a859.webp Incidents | Nodecraft https://status.nodecraft.com/ en Dashboard Unavailable https://status.nodecraft.com/incident/929488 Sat, 20 Jun 2026 19:00:00 -0000 https://status.nodecraft.com/incident/929488#ae1a9c0c24a933edfa670fc5082f2f6ddb2bae2f595e79015918452c94c23336 This issue was resolved by an upstream provider. All services were restored. Dashboard Unavailable https://status.nodecraft.com/incident/929488 Sat, 20 Jun 2026 10:15:00 -0000 https://status.nodecraft.com/incident/929488#418c001fd4e75cdbf26a03cb6abc460781eda70bdf2ff621490cb6a71d4f9ff2 We have implemented a fix and are monitoring the results. Dashboard Unavailable https://status.nodecraft.com/incident/929488 Sat, 20 Jun 2026 09:10:00 -0000 https://status.nodecraft.com/incident/929488#3721e2f470b164ba57d65c381c78d0d41d95cf6ef09274004f97e478616f8086 We're currently investigating issues that are preventing some users from accessing their dashboard. Online game servers are not impacted. Dashboard Unavailable https://status.nodecraft.com/incident/893489 Tue, 12 May 2026 02:14:00 -0000 https://status.nodecraft.com/incident/893489#6a70c6a7a8e729626e13e3ef5ec3b9d3db33ff6d641393035e2dbc1829ae25ae This issue has now been resolved. Dashboard Unavailable https://status.nodecraft.com/incident/893489 Tue, 12 May 2026 00:34:00 -0000 https://status.nodecraft.com/incident/893489#3bda511dad2937f0e81263363d793c0e70eb65283da7caa96f4ff369f2fa98b0 We have implemented a fix and are monitoring the results. Dashboard Unavailable https://status.nodecraft.com/incident/893489 Tue, 12 May 2026 00:15:00 -0000 https://status.nodecraft.com/incident/893489#794d59f65e3b08566312aff5b0191416b7c8e7d83dd6457870d559f52317026f We are continuing to investigate this issue. Dashboard Unavailable https://status.nodecraft.com/incident/893489 Mon, 11 May 2026 23:51:00 -0000 https://status.nodecraft.com/incident/893489#abd8dad243c05c547bddbd53dfa3d03aace6211716a17d67d965edb624bc79e7 Our team have rolled out a fix for this issue and are monitoring the results. Dashboard Unavailable https://status.nodecraft.com/incident/893489 Mon, 11 May 2026 23:20:00 -0000 https://status.nodecraft.com/incident/893489#aec7501856c92000816847bd4d5950f9aeaf9f98789987679866f27bbe2ede17 Some customers may be unable to access parts of the Nodecraft dashboard and control panel. Game servers are unaffected. Our team is investigating this issue. Elevated Error Rates https://status.nodecraft.com/incident/792386 Mon, 22 Dec 2025 10:47:00 -0000 https://status.nodecraft.com/incident/792386#d1c44bde8ca8ca19702d27497ebb997353697abce881259bd3f7608ccbbbcc51 An upstream network error may have caused some customers to see elevated error rates on our control panel between 09:51 UTC and 10:23 UTC, December 22nd. The issue has now been resolved. Tokyo SQL maintenance https://status.nodecraft.com/incident/780914 Fri, 05 Dec 2025 17:30:12 -0000 https://status.nodecraft.com/incident/780914#d888ae878d922447fdc2f31e5f6c3eebfe69969fd6c9cb3696977d2343f897ac An upstream provider is performing a network upgrade in Tokyo which will impact connectivity to our SQL servers in this region. Upstream Global Outage https://status.nodecraft.com/incident/768867 Tue, 18 Nov 2025 14:54:00 -0000 https://status.nodecraft.com/incident/768867#74ba62fb0195d7fdbbf857551c153394594e53c8e1d19f5a078fa43adf753337 The upstream provider has officially marked this incident as fully resolved and all services are fully operational. Upstream Global Outage https://status.nodecraft.com/incident/768867 Tue, 18 Nov 2025 12:17:00 -0000 https://status.nodecraft.com/incident/768867#4654050958ff101395f9715495c6d48cd0a7db4817e217f4cc86727c11e738f0 Many services have returned with at least a partial resolution. We are continuing to monitor this incident with our vendor. Your game servers remain unaffected. Upstream Global Outage https://status.nodecraft.com/incident/768867 Tue, 18 Nov 2025 12:05:00 -0000 https://status.nodecraft.com/incident/768867#0204ecc7cbd24bc0557386f476e43602938e7603e10f1e6efe27cb7f8ae90814 An upstream provider is currently experiencing a global outage. This affects many of Nodecraft's core web and API services. You will not be able to manage or purchase new game servers; however, your game servers should be unaffected during this outage. Issues starting instances https://status.nodecraft.com/incident/731643 Thu, 25 Sep 2025 01:34:00 -0000 https://status.nodecraft.com/incident/731643#77ff53e623a8d2fa1b32b9e4fb7284e0e39c7c049a6a8e71b288a5c0a910f774 This issue has now been resolved. Issues starting instances https://status.nodecraft.com/incident/731643 Thu, 25 Sep 2025 01:17:00 -0000 https://status.nodecraft.com/incident/731643#3f1dab3a9c6cc90e7c27270ab7900caee2347ddb2d80803e95a0d0510a51f0cf A fix has been implemented and we are monitoring the results. Issues starting instances https://status.nodecraft.com/incident/731643 Wed, 24 Sep 2025 23:35:00 -0000 https://status.nodecraft.com/incident/731643#c88415a1a03830fb7fdb8d66f17bbab2378946549b37c612d9b3f257218143d3 We've identified the issue and are working on a resolution with an upstream provider. Issues starting instances https://status.nodecraft.com/incident/731643 Wed, 24 Sep 2025 23:12:00 -0000 https://status.nodecraft.com/incident/731643#b734e4d84d2c4f5ef49bd4352dde5442065fd6affa4bd994fe42a819417b413d We're currently investigating an issue that may prevent some customers from starting their servers succesfully. Multiple Service Disruptions https://status.nodecraft.com/incident/619602 Mon, 14 Jul 2025 22:25:00 -0000 https://status.nodecraft.com/incident/619602#15b7edacaac79ffa80cccb230c5dc8866d7ed6683149cba97469dccdd6de8251 Our team has identified a workaround that will prevent this outage from affecting core systems. Any customers or players who use Cloudflare DNS may still be experiencing issues. You can track Cloudflare's DNS-based issues directly from their status page: https://www.cloudflarestatus.com/incidents/28r0vbbxsh8f Multiple Service Disruptions https://status.nodecraft.com/incident/619602 Mon, 14 Jul 2025 22:09:00 -0000 https://status.nodecraft.com/incident/619602#371b444816c6faecd1de658540e318803d0b3526b0799f12fcd3d0a59129f377 We are investigating a potential outage with an upstream provider "Cloudflare" that is causing issues with multiple Nodecraft services. This will be affecting any DNS-baseds applications as well as control panel access. Our team is identifying issues. Services unavailable https://status.nodecraft.com/incident/602006 Thu, 12 Jun 2025 21:02:00 -0000 https://status.nodecraft.com/incident/602006#db517e8ab0921febfbe7be1a8bda2a5a2093778a888eeb328dcae4532113c013 The upstream issue has been resolved, and all services should be functioning normally again. Services unavailable https://status.nodecraft.com/incident/602006 Thu, 12 Jun 2025 19:02:00 -0000 https://status.nodecraft.com/incident/602006#43b89ac6cf01460659be738207ef71d682709c76dcfaa5e818ed295ec8f4d057 We're currently monitoring an upstream issue with Google Cloud, Cloudflare, and other providers, that is impacting various Nodecraft services. This may include access to the billing portal, dashboard, Nodepanel, and more. We apologise for the inconvenience and will provide updates as we know more. Nodepanel unavaibility https://status.nodecraft.com/incident/504747 Fri, 31 Jan 2025 03:38:00 -0000 https://status.nodecraft.com/incident/504747#4fdc418c7fd961198f22930cc86c289ccd76b542e854ad9e3cd45697305ee922 The issue has been resolved. Nodepanel unavaibility https://status.nodecraft.com/incident/504747 Fri, 31 Jan 2025 03:23:00 -0000 https://status.nodecraft.com/incident/504747#59e038d59a9cc94aad69c460bee294bf215ab4e4ca6c7de79deab554bdb9d81a We have identified the issue, have implemented a fix, and are monitoring the results. Nodepanel unavaibility https://status.nodecraft.com/incident/504747 Fri, 31 Jan 2025 00:06:00 -0000 https://status.nodecraft.com/incident/504747#c2f95656f003c3471e900187888e96479237840197c9d359b31c80c0d5d9b13b We are currently investigating an issue that is preventing some user's control panels from loading successfully. Session Timeouts https://status.nodecraft.com/incident/399082 Tue, 16 Jul 2024 20:48:00 -0000 https://status.nodecraft.com/incident/399082#516a01fa120cf1888474fcf10027b9175bc19f2d8f55fb60fbc014ccf51cdad8 The Nodecraft Dev Team has identified an issue with an upstream provider & deployed a fix that now resolves all session issues. Session Timeouts https://status.nodecraft.com/incident/399082 Tue, 16 Jul 2024 20:24:00 -0000 https://status.nodecraft.com/incident/399082#5b9859aa5a05bcb5c628df7ad11dd0d9ec87a794561b356be596af6a0d2c1af1 Nodecraft Dev team has started investigation to an issue with a database replication that is causing session timeouts on Nodepanel v2. us-dc Network Failure https://status.nodecraft.com/incident/322631 Mon, 05 Feb 2024 19:44:00 -0000 https://status.nodecraft.com/incident/322631#267b96c6f900261e3f9064df3bdc2930ee9c8793a85a8118afc2d50af96939b9 This issue has now been resolved, and all network connectivity restored. us-dc Network Failure https://status.nodecraft.com/incident/322631 Mon, 05 Feb 2024 17:30:00 -0000 https://status.nodecraft.com/incident/322631#caf781da1d8c081bb4cb9a8b1b066ab921cf465482bf92adfa36a803221447b7 We have detected an upstream failure at the public network spine switch in our Washington DC location. Some segment of our network in this region has become unavailable. Engineers are currently working to resolve this as soon as possible. us-phoenix MySQL Maintenance https://status.nodecraft.com/incident/276737 Mon, 30 Oct 2023 14:00:00 -0000 https://status.nodecraft.com/incident/276737#263e86c63cf4ba83b393a632c53f627a2f23dc1a7414473c1af0621c81a0c3ec We're performing a migration on the MySQL service in us-phoenix to improve performance and stability. Access to MySQL may be limited during this window. Backbone Networking Maintenance https://status.nodecraft.com/incident/170274 Wed, 01 Feb 2023 16:00:00 -0000 https://status.nodecraft.com/incident/170274#9b94256bec2734da12b87ee1f9f552335f618912d67953dd8bf355c1e68ff45b The Nodecraft dev team is performing routine annual maintenance for a core backbone for all Nodecraft services. During this time all game servers will be unaffected. Access to Nodepanel to control or update game servers may be limited or unavailable during this maintenance window. Systems Maintenance https://status.nodecraft.com/incident/138292 Tue, 06 Dec 2022 16:00:00 -0000 https://status.nodecraft.com/incident/138292#4ea1c466a10eb953e7fa0649b8786b2f8e0a58bdc50c57bb8a8d25af992a4f0a During this time we will be upgrading various parts of our infrastructure to better support new and upcoming games and mods. All servers will be restarted during this time, but downtime for individual servers is expected to be less than 5 minutes. Duplicate Emails Sent https://status.nodecraft.com/incident/127503 Tue, 18 Oct 2022 21:50:00 -0000 https://status.nodecraft.com/incident/127503#72ddc71b85a33d619b98098180f9ad98a7b0e8d9b6e3b494895a3ff484861437 We have confirmed this issue to be resolved. Thanks for your patience everyone. Duplicate Emails Sent https://status.nodecraft.com/incident/127503 Tue, 18 Oct 2022 17:49:00 -0000 https://status.nodecraft.com/incident/127503#9dd68daf7a15d2356479316cd2340f96f3f85174b9468a819df4db58f4fd8684 The issue should be resolved for the majority of customers. We are working with our email provider to stop any already queued emails. Duplicate Emails Sent https://status.nodecraft.com/incident/127503 Tue, 18 Oct 2022 15:05:00 -0000 https://status.nodecraft.com/incident/127503#916aa9742aee0194dc10f7bed753f5216422b7f046f53f8e64742e97e50627a3 Some customers are experiencing an issue where they are receiving duplicate emails from Nodecraft. Nodecraft's Billing Experience Launch https://status.nodecraft.com/incident/124370 Mon, 17 Oct 2022 15:00:00 -0000 https://status.nodecraft.com/incident/124370#ca4729966ab2c03f6bae9dfe7d19fb365cbe79340085324697b11680f556c7b7 Nodecraft's new billing launch is rolling out. Get details here: https://nodecraft.com/blog/company-updates/nodecraft-s-billing-experience-is-getting-an-upgrade Washington DC, MySQL https://status.nodecraft.com/incident/123184 Fri, 14 Oct 2022 20:17:00 -0000 https://status.nodecraft.com/incident/123184#efb64179bf28c52a0811658f597a848fef4500080a472b036e95d6601e47ba2e This issue has now been resolved. Thanks for your patience. Washington DC, MySQL https://status.nodecraft.com/incident/123184 Mon, 10 Oct 2022 14:36:00 -0000 https://status.nodecraft.com/incident/123184#233bcb6c021c4a5e047f8f7e2aed14a2b4e16821f7f704960b47091cc55046e5 Our team are continuing to work on restoring service for impacted customers. Washington DC, MySQL https://status.nodecraft.com/incident/123184 Wed, 05 Oct 2022 15:10:00 -0000 https://status.nodecraft.com/incident/123184#303def9ec1541d6a82155c55680742c97b3a3bd52743183d74275f06bc7ee3d8 We are continuing to work on a resolution to this issue. Thanks for your patience. Washington DC, MySQL https://status.nodecraft.com/incident/123184 Tue, 04 Oct 2022 02:56:00 -0000 https://status.nodecraft.com/incident/123184#2e960cb26e31916c9111ff091e22de807d08ac17e5ad2fee611fbe2cd764b860 We are continuing to work on a resolution to this issue. Thanks for your patience. Washington DC, MySQL https://status.nodecraft.com/incident/123184 Mon, 03 Oct 2022 20:39:00 -0000 https://status.nodecraft.com/incident/123184#fdd51f2b43f2c174ff7fb19719a94f5d0778c928ac1a8c18398753cb5585156c Our team have identified the issue and are working on a resolution. Washington DC, MySQL https://status.nodecraft.com/incident/123184 Mon, 03 Oct 2022 18:51:00 -0000 https://status.nodecraft.com/incident/123184#1f998be42e43164071ff6fa8fc60ffb1a4a412cf08901203aa19fc0a541fa5c9 Users with servers in our Washington DC datacenter may encounter issues connecting to or managing their MySQL databases. Our team are investigating this issue. Nodepanel Unplanned Maintenance https://status.nodecraft.com/incident/103797 Thu, 21 Jul 2022 21:06:00 -0000 https://status.nodecraft.com/incident/103797#3edd2d0c8819f830ed4195ecb649a46191b92eba31a3040b20c1fa14b8ba1d5d Due to unforeseen issues with a core datacenter provider: our team is migrating core database and infrastructure to a new provider. This should be a short migration window. Washington DC - Datacenter Maintenance https://status.nodecraft.com/incident/102290 Tue, 19 Jul 2022 21:15:00 -0000 https://status.nodecraft.com/incident/102290#4be56fbd0395a788a6a3178fd88008b6d696650f8d654f79685aeb6d9564a563 The data center for all Washington DC, United States customers will undergo an unplanned maintenance window of 1-2 hours. The techs in the data center a re-replacing a critical power component which cannot avoid a total shutdown of all devices for this window. **This maintenance window also affects core critical infrastructure which will result in a system-wide unavailability for all Nodecraft customers.** To avoid data loss, the Nodecraft team will work to ensure all customer game servers are properly shut down before the maintenance starts. During the maintenance window, you will be unable to start or manage your game servers. Degraded Nodepanel performance https://status.nodecraft.com/incident/98974 Fri, 01 Jul 2022 06:25:00 -0000 https://status.nodecraft.com/incident/98974#462a54c53e2c757bfaefc164c2eaaf671510856c498edb7f78222e9cd268be1f The issue has been resolved; Degraded Nodepanel performance https://status.nodecraft.com/incident/98974 Fri, 01 Jul 2022 02:59:00 -0000 https://status.nodecraft.com/incident/98974#8dea99efc11c63b463619f9a53c12b68183299a6711645ab9ab3ceaf941a7ef0 Our team have implemented a temporary workaround for this issue and most connectivity for Nodepanel controls on our website should now be restored. We're working with network providers upstream to resolve the network issues. Degraded Nodepanel performance https://status.nodecraft.com/incident/98974 Fri, 01 Jul 2022 01:14:00 -0000 https://status.nodecraft.com/incident/98974#c8cd34115157c200bde620a312f7d72b87612b541fc642b66648aa8b516168e8 Our team are currently monitoring issues that are affecting the connectivity of Nodepanel via our website. Connectivity to active game servers remains unaffected, though some customers may encounter errors when managing their game servers via our website at this time. Cache Database Outage https://status.nodecraft.com/incident/94642 Tue, 14 Jun 2022 01:13:00 -0000 https://status.nodecraft.com/incident/94642#3094289d1d03bdd19860d6862f595823bb31ab1b647e12988f2c5fe90ec18cc4 The issue with the upstream provider for our cache database has been resolved once again. All services are restored. Cache Database Outage https://status.nodecraft.com/incident/94642 Tue, 14 Jun 2022 01:03:00 -0000 https://status.nodecraft.com/incident/94642#94234ac6eef0d3ee00b1a322477567feb181c976de03033a2db7cdf2ae700a36 The upstream provider is once again having issues. Our team are monitoring and will update as soon as the issue has been resolved. Cache Database Outage https://status.nodecraft.com/incident/94642 Mon, 13 Jun 2022 23:54:00 -0000 https://status.nodecraft.com/incident/94642#b2d5af1e9d89ac2249107d1fa6031c63da33a07de2810da0725e61fcf49e86bd The issue with the upstream provider for our cache database has been resolved. All services are restored. Cache Database Outage https://status.nodecraft.com/incident/94642 Mon, 13 Jun 2022 23:45:00 -0000 https://status.nodecraft.com/incident/94642#6a523dd61291b91a2a97de67112b6d2901eb6c67ecb3fc88c1f40e0e44013bc3 Nodepanel is currently unavailable due to one of the database servers experiencing an outage at the provider level. Our team is working to resolve this issue with the provider and will update this as we have information. Feedback Portal Maintenance https://status.nodecraft.com/incident/82654 Wed, 20 Apr 2022 16:30:00 -0000 https://status.nodecraft.com/incident/82654#ba75f03f870a4b724105dba4e758849905411bb53fb4ddfbeede791fb7872f99 Maintenance completed Feedback Portal Maintenance https://status.nodecraft.com/incident/82654 Mon, 18 Apr 2022 16:00:00 -0000 https://status.nodecraft.com/incident/82654#691a7bea15fec9a1436e56f0c1d1b5b427827c8502200772af3365ef8d656307 We love getting user feedback on your favorite platform to launch Game Servers. The Nodecraft team is launching an entirely new experience for providing feedback on 4/20/2022.