Washington DC - Datacenter Maintenance
Resolved
Jul 19 at 09:30pm CDT
The maintenance window has now closed and is completed. All gameservers and access to Nodepanel have been fully restored. Thanks, everyone for your patience while our teams worked through it all.
GGHF
Affected services
nodecraft.com
Nodecraft Pro API
Nodepanel Billing
Updated
Jul 19 at 08:30pm CDT
The maintenance window has been extended by an hour due to unexpected delays with the datacenter team. We will continue to update as we get more information.
Affected services
nodecraft.com
Nodecraft Pro API
Nodepanel Billing
Updated
Jul 19 at 04:29pm CDT
Customer game servers in the affected datacenter have been powered down safely. Our data center team is starting the work and will update you as we have additional information.
Affected services
nodecraft.com
Nodecraft Pro API
Nodepanel Billing
Created
Jul 19 at 04:15pm CDT
The data center for all Washington DC, United States customers will undergo an unplanned maintenance window of 1-2 hours. The techs in the data center a re-replacing a critical power component which cannot avoid a total shutdown of all devices for this window.
This maintenance window also affects core critical infrastructure which will result in a system-wide unavailability for all Nodecraft customers.
To avoid data loss, the Nodecraft team will work to ensure all customer game servers are properly shut down before the maintenance starts. During the maintenance window, you will be unable to start or manage your game servers.
Affected services
nodecraft.com
Nodecraft Pro API
Nodepanel Billing